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Unveiling the answers to frequently asked questions – from technical inquiries to service customization

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IPTV FAQ – Your Guide to Streaming, Setup, and Troubleshooting

Find Answers to Your IPTV Questions Instantly

IPTV (Internet Protocol Television) is a service that delivers television content over the internet instead of traditional cable or satellite. It allows you to stream live TV, on-demand videos, and TV shows directly to your device.

No, you only need a **stable internet connection** and a compatible IPTV player such as Smart IPTV, IPTV Smarters, or TiviMate.

For a smooth experience: - SD quality: **3/5 Mbps** - HD quality: **5/10 Mbps** - Full HD & 4K: **10/25 Mbps or higher**

Yes, but it depends on your subscription plan. Some plans allow multi-device streaming, while others are limited to a single device.

IPTV works on: - Smart TVs (Samsung, LG, etc.) - Android TV boxes & Firestick - Smartphones & tablets (Android/iOS) - Computers (Windows/Mac) - IPTV set-top boxes (MAG, Formuler, etc.)

Installation steps vary by device. Generally, you need to: 1. Download an IPTV app (e.g., IPTV Smarters, TiviMate, VLC, etc.). 2. Enter your **M3U playlist URL** or **Xtream Codes**. 3. Enjoy your IPTV service.

Try the following solutions: - Check your internet speed. - Use a wired connection (Ethernet) instead of Wi-Fi. - Restart your router and IPTV device. - Use a **VPN** if your ISP is throttling IPTV traffic.

Yes, but some services may have **geo-restrictions**. Using a **VPN** can help bypass these restrictions.

Yes, the trial is for 24 hours, but please note that the VIP package (including movie channels, adult channels, 4K, and 3D channels) is not included in the free trial. If you wish to test the full VIP package, I have attached a screenshot with the pricing details.

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No need "Tech Savvy". You just download the app on your TV and you could tell what to do.

We provide thousands of global channels, including sports, movies, news, and entertainment. A full channel list is available in your account dashboard.

Yes, major PPV events (e.g., UFC, boxing) are included in select subscription plans.

Yes, we offer HD, FHD, and 4K channels where available. Check channel labels for quality.

Contact our sales team via the "Reseller Program" page. You’ll receive a custom dashboard to manage clients and subscriptions.

Margins vary based on volume. Discounts start at 50% off retail prices for bulk purchases.

Yes, resellers receive dedicated support for themselves and their customers.

- Check your internet speed. - Clear the app cache or restart the device. - Contact support if the issue persists.

Refresh the EPG in your app settings. If unresolved, contact support for an updated EPG URL

Refunds are available within 3 days of purchase if the service is unusable due to technical issues on our end. Contact support with details.

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